Privacy Policy

Kotnala Consultancy Pvt. Ltd. ("Kotnala Consultancy", "we", "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and protect personal information when you use our website, contact forms, consultation workflows, and related services.

By accessing or using our services, you acknowledge this policy and our lawful processing of information for legitimate business purposes.

We may collect contact information such as name, email address, phone number, company name, and consultation details that you voluntarily provide.

We also collect technical metadata including IP address, browser user agent, approximate geolocation, referral source, session activity, and timestamps to secure our platform and improve service quality.

Where applicable, authenticated booking workflows may process third-party profile information required for scheduling and communication.

We use submitted data to respond to inquiries, schedule consultations, provide requested services, maintain service records, and deliver relevant operational communication.

Information is also used for platform security, abuse prevention, diagnostics, analytics, legal compliance, and internal quality improvement.

We do not sell personal data to third parties.

We process data based on consent, contractual necessity, legal obligations, and legitimate interests such as operational security and fraud prevention.

Where consent is required, you may withdraw consent by contacting us. Withdrawal may affect our ability to provide certain services.

We may share information with trusted service providers that support hosting, communication, analytics, payment processing, or scheduling infrastructure under confidentiality and data protection obligations.

We may disclose information when required by law, regulation, court order, or to protect legal rights and security interests.

We retain personal data only for as long as necessary for service delivery, legal compliance, dispute resolution, and security auditing.

Retention periods may vary by data type, contractual requirements, and statutory obligations.

We implement appropriate administrative, technical, and operational controls to protect data against unauthorized access, misuse, alteration, and loss.

Controls may include access management, transport encryption, application-level protections, rate limiting, audit logs, and regular monitoring.

Our website may use cookies or similar technologies for session continuity, security, and performance analytics.

You can control cookie behavior through browser settings, though disabling essential cookies may impact functionality.

If data is processed outside your region, we apply reasonable safeguards and contractual protections to maintain privacy standards aligned with applicable laws.

Subject to applicable law, you may request access, correction, deletion, restriction, portability, or objection to certain processing activities.

To exercise these rights, contact us through the official channels listed below. We may verify identity before processing requests.

Our services are intended for business and professional audiences. We do not knowingly collect data from children in violation of applicable laws.

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. Revised versions become effective upon publication on this page.

Kotnala Consultancy Pvt. Ltd.

Shiv Shakti Enclave, Dehradun, UK - 248008

Email: office@kotnala.com

Phone: +91 7011804564